An AI crew and marketing system working your lot around the clock — every car listed, every lead followed up, every buyer reached. You just close.
From the live pilot operation — real numbers, recorded as they ran
The positioning
LotLogix is the layer around the in-store CRM, not a replacement for it. It brings the audience, the listings, the website, the follow-up, and a system every salesperson keeps — while your store's deal system stays exactly where it is. Your team keeps working deals the way they do today. LotLogix makes sure no car sits unseen and no buyer waits for an answer.
The System
Ten working parts, one job: every car seen, every buyer answered, every opportunity in your own data found — without adding data-entry work to the floor. One system posts your store across 14 social channels, answers every message in one inbox an AI agent watches around the clock, runs your phone system, and puts an AI agent on your website.
One conversation feed per buyer — text, email, call, video and chat in a single thread your team reads like a conversation, never data-entry screens.
Every lead from every source routed into one live pipeline, graded by engagement, and answered in minutes at any hour — nights, Sundays, holidays.
Store inventory turned into Marketplace and Facebook group listings on a daily cadence, with a nightly pass that keeps listings fresh and works the queue.
Your store's own site layer, fed by the listing engine, with the Find My Ride intake that starts every lead the moment a buyer raises a hand. The AI agent on the site answers buyers' questions and starts those leads around the clock — the same kind of agent answering questions on this very page.
Database activation and one-to-one follow-up — past customers, service reminders, trade-in offers, and reactivation, aimed at one person at a time. It now runs as full workflows inside the platform, next to the inbox, the calls and the campaigns.
Who is ready to buy again, found in your own list and Vault — data your store owns outright, not rented audiences and not someone else's leads.
One knowledge vault per store — inventory sources, listing copy, offers, policies, brand voice, and processes — that trains every agent in the system.
The whole pipeline from the phone: replies, appointments, tasks, VIN and licence scanning, and walkaround video shot right on the lot.
Front-half close rates (lead to visit) and back-half close rates (visit to sale), manager dashboards, and a group rollup across rooftops.
Honest review requests sent at the win moment — delivery day — and fed back into your listings and pages, where the next buyer reads them.
Every part above runs on your store's Vault, your brand voice, and your rules. Nothing goes out that your store has not approved.
A buyer who messages at 9 PM gets a real answer at 9 PM. A car that lands on the lot gets listed the same day. That is the whole idea.
The System above runs on a full platform — CRM, unified inbox, phone system, automations, campaigns — branded LotLogix, with your store's name on the workspace. Click through the modules. Every screen is a demo view, labeled as one.
The Crew
Eight crew roles, each with one lane and clear guardrails. The dealer sets the brand voice, the approved messaging, and the escalation rules. The crew fills the gaps — humans close the deals.
Answers every inbound lead in minutes, around the clock, and follows up until a human steps in.
See how it works →Works the Marketplace inbox from listing facts. Guardrail: a buyer who asks for a call, or says they are heading in, is handed to the human first — no reply.
See how it works →Works VIN-sourced leads first, with reporting that leads with the vehicle, the way the desk actually thinks about them.
See how it works →Mines your owned database for past customers quietly re-entering the market, and starts the conversation.
See how it works →Long-term post-sale engagement — service reminders and repeat-business touches that keep your name in front of your buyers.
See how it works →Spots trade-in potential sitting in the service lane and turns it into a sales conversation.
See how it works →Works shoppers who signal they want to sell, starting at an online trade valuation.
See how it works →Answers the phone and works follow-up by voice as well as text — the gap most in-store systems leave open after hours.
See how it works → Your controlBrand voice, approved messaging, and escalation rules are yours. The crew works inside them, and anything sensitive goes to a human first.
See how it works →One video and one podcast walk through all nine cards — every agent, what it does, and the rules it works inside. They also play on every crew page.
The Lanes
This is not a diagram of what software could do. It is how the pilot operation runs today, in four lanes.
Every new buyer thread read and answered from the listing facts, pushing toward a day and a time. Buyers who ask for a call, or say they are heading in, are handed to the human first — the agent never replies over the top of a live visit.
VIN-sourced leads worked first and reported VIN-first, because a lead tied to a specific vehicle is the closest thing to a buyer standing on the lot.
Vehicle posts distributed in waves across regional and brand buy-sell groups. Standing checks verify each post actually went live instead of sitting in an admin queue — and a queued post is never blind-reposted, so nothing doubles up when it approves.
A nightly automation pass that keeps listings fresh, works the posting queue, and leaves the lot ready for the morning — the work nobody on the floor has time to do by hand.
For Salespeople
Every rep gets their own folder and Brain inside the Dealer Vault, their own virtual card with a QR code and lead capture wired straight into the pipeline, and their own page and content feed. And it is portable by design: change rooftops, and your system, your audience, and your list move with you.
That is the sharpest difference from a store-owned CRM. The store's system belongs to the store. This one belongs to the salesperson who built the following.
For Dealer Groups
A group does not start from zero at every store. The master setup — lanes, crew, Vault structure, listing cadence — is duplicated per rooftop, each store skinned in its own brand and run from its own Vault, while leadership sees one rollup of leads, listings, and reviews across the group.
The Pilot
LotLogix is being productized from a working operation, not drawn up in a boardroom. Rob Hall at Mosaic runs this pattern today: 61 live listings, Marketplace and group distribution across roughly 40 Facebook groups with 43 verified placements, up to 3 new listings a day, and the nightly pass keeping it all fresh. The pilot is the proof of the pattern — and the reason every part of this page describes work that already happens.
The Honest Comparison
| Your in-store CRM alone | With LotLogix around it | |
|---|---|---|
| Marketplace & social listing engine | — Manual posting, if it happens | ✓ Daily cadence + nightly pass, group distribution verified live |
| Dealer website + inventory pages | — Separate vendor, separate feed | ✓ Fed by the same listing engine, Find My Ride intake on every page |
| Phone system, answered around the clock | — Phones roll to voicemail after hours | ✓ Your number on the system — voice agent answers and follows up by voice and text, 24/7, and missed calls text back on their own |
| Per-salesperson portable system | — The rep's work stays with the store's system | ✓ Folder, Brain, card, page and audience move with the rep |
| Equity data ownership | — Buried in deal history, rarely worked | ✓ Mined from your own data, in a Vault your store owns |
| Review engine | — Asked for when someone remembers | ✓ Requested at delivery, fed back into listings and pages |
Your in-store CRM still runs the deal. LotLogix runs everything around it.
Straight talk
It sits around the system of record for the deal — feeding it buyers, and working everything the deal system was never built to do.
FAQ
No. LotLogix is built to sit around the CRM your store already runs. Your deal system stays the system of record for the deal; LotLogix handles listings, audience, follow-up, and the per-salesperson layer around it.
The dealer. Your customers, your equity data, and your Vault belong to your store — mined from your own data, never rented, and never held hostage by a vendor platform.
By design, the rep-level system is portable: their folder and Brain, their virtual card, their page, and the audience they built move with them, per the arrangement the store sets. That portability is the point — it is why good reps build their following inside the system instead of around it.
On a daily cadence — up to 3 new listings a day in the pilot operation — across Marketplace and your Facebook group distribution, with a nightly pass that keeps listings fresh and standing checks that verify posts actually went live.
Yes — both are part of the one system. Your store's number can run on LotLogix: routing to the right desk, a voice agent answering after hours and overflow, and a missed call texting back on its own. And one composer posts your store across 14 social channels, with every reply and DM landing in the same Unified Inbox an AI agent watches around the clock.
No. You set the brand voice, the approved messaging, and the escalation rules. The crew works inside them, and guardrails route sensitive moments to a human first — a buyer who asks for a call, or says they are heading in, gets the human, not a bot reply.
A store Vault and the dealer-process intake: your inventory sources, offers, policies, and brand voice, captured once and used to train every agent. From there the lanes switch on one at a time, starting with listings and lead response.
The Pilot
Start with one store, one Vault, and the lanes that are already proven live. Your CRM stays. Your team stays. The gaps close.